SplitPro™ Under Maintenance

SplitPro™ group payments and reimbursements are temporarily unavailable while we upgrade to our new payment platform. WalletPro™ virtual cards and wallet funding remain fully operational. Thank you for your patience!

Privacy Policy

Last Updated: May 11, 2026

WalletPro LLC ("WalletPro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Services"). Please read this policy carefully. By using the Services, you agree to the practices described herein.

I. Information We Collect

a. Information You Provide

  • Account Information: Name, email address, and password when you register.
  • Payment Information: Credit and debit card details, which are processed and stored securely by our payment processor (Square). WalletPro does not store full card numbers on our servers.
  • Identity Verification: We may collect government-issued ID or other verification documents as required by law or to prevent fraud.
  • Communications: Any messages or feedback you send us.

b. Automatically Collected Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, and transaction history within the Services.
  • Camera: The app may request camera access solely to enable QR code scanning for group payment requests. We do not store or transmit images from your camera.

II. How We Use Your Information

  • To provide, operate, and improve the Services.
  • To process payments and issue virtual cards.
  • To verify your identity and prevent fraud.
  • To send transactional emails and service notifications.
  • To comply with legal obligations and enforce our Terms of Service.
  • To respond to customer support inquiries.

III. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors (e.g., Square for payments, cloud hosting providers) that process data on our behalf under strict confidentiality obligations.
  • Legal Authorities: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

IV. Camera Permission

Our mobile application requests access to your device's camera exclusively to scan QR codes for the SplitPro™ group payment feature. Camera access is requested only when you initiate a QR scan. We do not capture, store, or transmit photos or video from your camera for any other purpose.

V. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).

VI. Security

We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest. Payment card data is handled exclusively by PCI-DSS compliant processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

VII. Your Rights and Choices

  • Access & Correction: You may access and update your account information at any time via the Settings page.
  • Deletion: You may request deletion of your account and associated data from the Settings page or by contacting us.
  • Opt-Out: You may opt out of marketing emails by clicking "unsubscribe" in any email we send.
  • California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of sale (we do not sell personal data).

VIII. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

IX. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

X. How to Delete Your Data

You have the right to request deletion of your account and all associated personal data. There are two ways to do this:

Option 1: Delete directly in the app

  1. Open the WalletPro app and sign in to your account
  2. Tap the Settings icon (bottom navigation bar)
  3. Scroll down to the "Danger Zone" section
  4. Tap "Delete My Account" and confirm
  5. All your data (cards, transactions, payment methods) will be permanently deleted

Option 2: Submit a deletion request by email

Send an email to support@walletpro.us with:

  • Subject line: "Data Deletion Request"
  • Your full name and the email address associated with your account

We will process your request and confirm deletion within 30 days.

XI. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

WalletPro LLC
Email: support@walletpro.us
Website: www.walletpro.us

Virtual Card Disclosure: Virtual cards issued through WalletPro are Mastercard® virtual prepaid cards. Mastercard is a registered trademark of Mastercard International Incorporated. WalletPro LLC is not a bank. Virtual cards are not bank accounts and are not insured by the FDIC or any government agency. Virtual cards are for authorized use only.

Not Financial Advice: WalletPro LLC is a spending management tool and does not provide financial, investment, legal, or tax advice. Please consult a qualified professional for advice specific to your situation.

Not a Bank or Lender: WalletPro, LLC is a technology provider and is not a bank or lender. Payment processing, card issuance, reimbursement, and related services are provided through approved third-party providers when available. Availability, fees, limits, settlement times, and eligibility may vary. WalletPro does not offer credit, financing, or cash advances.

Authorized Card Use: You are responsible for ensuring you have authorization to use each funding source. WalletPro, LLC is not responsible for any fees, charges, or declined transactions imposed by your card issuer.

Security: WalletPro LLC uses industry-standard encryption to protect your data. However, no method of transmission over the internet is 100% secure. Please safeguard your account credentials and notify us immediately of any unauthorized access.

© 2026 WalletPro LLC. All rights reserved. WalletPro™ is a trademark. All other trademarks are the property of their respective owners. By using WalletPro, you agree to our Terms of Service.

Your Privacy Matters

We collect and use data to provide, improve, and secure our Services — including processing payments, verifying identity, and preventing fraud. By continuing, you agree to our use of your data as described in our Privacy Policy. You can decline if you prefer we limit data use, though some features may not work.