Privacy Policy
Last Updated: May 11, 2026
WalletPro LLC ("WalletPro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Services"). Please read this policy carefully. By using the Services, you agree to the practices described herein.
I. Information We Collect
a. Information You Provide
- Account Information: Name, email address, and password when you register.
- Payment Information: Credit and debit card details, which are processed and stored securely by our payment processor (Square). WalletPro does not store full card numbers on our servers.
- Identity Verification: We may collect government-issued ID or other verification documents as required by law or to prevent fraud.
- Communications: Any messages or feedback you send us.
b. Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, features used, and transaction history within the Services.
- Camera: The app may request camera access solely to enable QR code scanning for group payment requests. We do not store or transmit images from your camera.
II. How We Use Your Information
- To provide, operate, and improve the Services.
- To process payments and issue virtual cards.
- To verify your identity and prevent fraud.
- To send transactional emails and service notifications.
- To comply with legal obligations and enforce our Terms of Service.
- To respond to customer support inquiries.
III. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors (e.g., Square for payments, cloud hosting providers) that process data on our behalf under strict confidentiality obligations.
- Legal Authorities: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
IV. Camera Permission
Our mobile application requests access to your device's camera exclusively to scan QR codes for the SplitPro™ group payment feature. Camera access is requested only when you initiate a QR scan. We do not capture, store, or transmit photos or video from your camera for any other purpose.
V. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).
VI. Security
We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest. Payment card data is handled exclusively by PCI-DSS compliant processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
VII. Your Rights and Choices
- Access & Correction: You may access and update your account information at any time via the Settings page.
- Deletion: You may request deletion of your account and associated data from the Settings page or by contacting us.
- Opt-Out: You may opt out of marketing emails by clicking "unsubscribe" in any email we send.
- California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of sale (we do not sell personal data).
VIII. Children's Privacy
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
IX. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
X. How to Delete Your Data
You have the right to request deletion of your account and all associated personal data. There are two ways to do this:
Option 1: Delete directly in the app
- Open the WalletPro app and sign in to your account
- Tap the Settings icon (bottom navigation bar)
- Scroll down to the "Danger Zone" section
- Tap "Delete My Account" and confirm
- All your data (cards, transactions, payment methods) will be permanently deleted
Option 2: Submit a deletion request by email
Send an email to support@walletpro.us with:
- Subject line: "Data Deletion Request"
- Your full name and the email address associated with your account
We will process your request and confirm deletion within 30 days.
XI. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
WalletPro LLC
Email: support@walletpro.us
Website: www.walletpro.us